Reference

Check Our Terms Conditions Before You Start

These terms govern how you use your megadice account, from deposits through bKash, Nagad, or Rocket to withdrawals and dispute resolution.

bKash Deposits CoveredNagad Transfers IncludedRocket Payments AddressedAccount Rights OutlinedWithdrawal Rules Defined

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HOW WE HANDLE YOUR DATA

Explore How We Protect Accounts Under These Terms

We take your data and account security seriously, and these terms set out what we collect, why we collect it, and what control you have. Every measure below is part of the agreement you enter when you create an account. If you want changes to how your data is handled, the contact paths above are where you start.

Data Collection

We collect only what is needed to operate your account: name, contact details, payment method identifiers, and device information. We do not sell personal data to third parties or use it for purposes outside platform operation and regulatory compliance.

Cookie Use

Cookies track session state and preferences. You can clear them from your browser at any time, though doing so may log you out. We use analytics cookies to understand how pages are used, not to build advertising profiles outside our own platform.

Account Security

Your account is protected by PIN, OTP, or password depending on your login method. If you suspect someone else has accessed your account, contact support immediately. We may freeze the account while we investigate, as permitted by these terms.

Data Retention

We retain account data for as long as your account is active and for a period after closure to meet any regulatory or dispute-resolution obligations. After that window, personal data is anonymised or deleted from active systems.

Your Rights

You can request a copy of the personal data we hold, ask for corrections, or request deletion subject to regulatory retention requirements. Submit requests through email support with your account ID and we will process them within a reasonable timeframe.

Change Requests

If you want to update your registered name, phone number, or payment method, submit verification documents through your account settings or via email. Changes take effect once our team confirms the documents match. This protects you from unauthorised modifications.

Browse the Full Scope of These Terms

megadice Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening or maintaining an account with us, you confirm that you have read and accepted these terms in their entirety. Your agreement covers every interaction with our platform, including placing wagers on cricket markets during BPL and IPL seasons, spinning slots like Gates of Olympus

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or Aviator, and using live casino tables streamed in real time. Deposits made via bKash, Nagad, or Rocket are subject to the processing rules each mobile wallet provider sets on their end. We do not control third-party wallet maintenance windows or PIN verification delays. Withdrawals follow
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our internal verification process, which may require identity confirmation before funds are released back to the same payment method you deposited with. We reserve the right to suspend or close accounts that breach these terms, including cases of multiple account creation, false identity submission, or use
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of automated scripts. Refunds are handled case-by-case; once a wager is confirmed, it cannot be reversed unless a technical fault on our side is verified. These terms may be updated, and continued use of your account after changes are posted means you accept the revised version.
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Service availability depends on local law and eligible regions, and we make no claim that access is permitted where your jurisdiction restricts it. If any clause here conflicts with a local regulation that applies to you, the local regulation prevails for your use.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Open a Channel if You Have Questions About Terms

If any part of these terms is unclear or you want to raise a dispute, we have several ways for you to reach the right team. Do not wait until a problem escalates. Get in touch early, reference the specific clause or section you need clarification on, and our team will respond with a direct answer rather than a generic template.

Switch to Frequently Asked Questions About Our Terms

Below are the questions we get asked most about these terms and conditions. If your situation is not covered here, reach out through the support channels listed above.

We may restrict or close your account depending on the severity of the breach. Minor issues usually result in a warning and a chance to correct the behaviour. Serious violations, such as using multiple accounts or submitting false documents, can lead to permanent closure and forfeiture of remaining balance.

No. Each person may hold only one account. If we detect duplicate registrations linked by device, IP, payment method, or identity documents, we reserve the right to close the additional accounts and void any associated transactions without prior notice.

Contact our support team via live chat or email and request account closure. We will process any pending withdrawals first and then deactivate the account. You can request reactivation later, but approval is not automatic and may require fresh verification.

We may update terms at any time. When changes are material, we post a notice on the site and may send an email to your registered address. Continuing to use the platform after changes are posted counts as acceptance of the updated version.

These terms state the governing jurisdiction in the legal notices section. However, if a local regulation in your jurisdiction conflicts with a clause here, the local regulation takes priority for your use. Availability depends on local law and eligible regions.

We may ask for identity documents, a photo of your mobile wallet account name, or additional confirmation that the wallet belongs to you. This step protects against unauthorised withdrawals and is required by our internal compliance process before releasing funds.

Deposit references depend on the payment method you choose — bKash, Nagad, and Rocket each have their own transaction ceilings set by the wallet provider. Our platform may set additional thresholds which are displayed in your account wallet section at the time of deposit.

If your account is suspended pending investigation, your balance is held but not accessible. If the investigation finds no breach, the account and balance are restored. If a violation is confirmed, we may withhold funds as outlined in the enforcement section of these terms.

No. Accounts are non-transferable. You may not sell, lend, or assign your account or any balance, bonus credit, or wagering history to another individual. Any attempt to do so is a breach of these terms and grounds for immediate closure.

Email support with the subject line containing your account ID and the word complaint. Describe the issue, reference the clause you believe was misapplied, and attach any supporting evidence. Our team will acknowledge within one working day and aim to resolve within a reasonable period.

Check Our Terms Conditions Before You Start

Explore How We Protect Accounts Under These Terms

Data Collection

Cookie Use

Account Security

Data Retention

Your Rights

Change Requests

Open a Channel if You Have Questions About Terms

Switch to Frequently Asked Questions About Our Terms

01 What happens if I break a term listed here?

02 Can I have more than one account?

03 How do I close my account voluntarily?

04 Are these terms subject to change without notice?

05 Which law governs disputes if my region has different rules?

06 What verification is needed before I can withdraw via bKash or Nagad?

07 Is there a minimum or maximum deposit amount under these terms?

08 What happens to my balance if my account is suspended?

09 Can I transfer my account or balance to another person?

10 How do I raise a formal complaint about how these terms were applied?

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