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How We Handle Your Privacy at megadice

We collect only the data needed to run your account, process your bKash, Nagad or Rocket transactions, and keep your wallet secure. This policy explains what we gather, why we keep it, and how you can request changes or deletion at any time.

Data CollectionAccount SecurityPayment PrivacyYour RightsCookie Use

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PRIVACY CONTACT PATHS

Open a Request About Your Data

If you want to know what data we hold, need a correction, or wish to request deletion, reach us through these channels. Our privacy team handles requests related to account data, payment records and cookie preferences. We aim to respond within a reasonable timeframe and will confirm identity before releasing or modifying any records.

Browse Our Full Privacy Commitment

megadice Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to every interaction you have with megadice, whether you are browsing the lobby on your phone, depositing through bKash, withdrawing via Nagad, or contacting our support channel. We process personal information such as your name, email address, phone number and payment identifiers

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solely to operate your account and comply with applicable regulations in eligible regions. We do not sell your data to third parties for marketing purposes. When you complete a transaction through Rocket or any other supported mobile wallet, the payment details are transmitted using encryption protocols
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and stored in systems with restricted access. Retention periods vary depending on the data type: transaction records are kept as long as regulatory obligations require, while browsing cookies expire according to the schedule described in our cookie section. Availability of our services depends on your local
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law and eligible regions, and we may adjust data handling practices to remain compliant with the jurisdictions we serve. If local regulations require us to share information with authorities, we do so only to the minimum extent demanded. You retain the right to access, correct, or
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request erasure of your personal data at any point by reaching out through the channels listed below. We update this policy when our practices change and notify you via your registered email or an in-account message.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAILS

Check How We Protect What We Collect

We apply layered safeguards across collection, storage and access. Below are six areas where our data handling practices affect your account directly. Each point describes what happens technically and what control you retain over the process.

Encryption in Transit

Every piece of data moving between your device and our servers travels through encrypted channels. This covers login credentials, bKash payment confirmations, Nagad transfer details and any personal information you submit during account setup.

Cookie Management

We use functional cookies to keep you logged in and analytics cookies to understand how pages perform. You can disable non-essential cookies through your browser settings or the cookie banner without losing access to your account or wallet.

Account Verification

Before we release personal data or process a deletion request, we verify your identity using the phone number or email linked to your account. This step prevents unauthorized access to your records through social engineering.

Data Retention Schedule

Transaction records tied to bKash, Nagad or Rocket deposits and withdrawals are retained for as long as regulatory requirements demand. Session logs and non-financial data are purged on a rolling schedule to minimize stored information.

Third-Party Sharing

We share data only with payment processors needed to complete your transactions and with authorities when legally required. We do not sell personal information. Any service provider we work with operates under strict data-handling agreements.

Right to Erasure

You may request full deletion of your personal data at any time. Once verified, we remove your profile information and anonymize transaction records where regulations allow. Contact support or use the account settings panel to start.

Explore Common Questions About Your Data

Below are answers to the questions our support team receives most often about data collection, storage and your rights. If your question is not listed, reach out through live chat or email and the privacy team will respond directly.

We collect your name, email address, phone number and any identity documents you submit during verification. If you deposit through bKash, Nagad or Rocket, we also store the transaction reference and wallet identifier needed to process your payment.

Your phone number and email serve as identity anchors. We use them to send one-time codes during login, confirm withdrawal requests, and deliver policy update notifications. Without at least one verified contact method, we cannot secure your account.

We retain transaction data for as long as applicable regulatory obligations require in the regions we serve. Once those periods expire, financial records are either anonymized or deleted depending on the data type and jurisdiction.

Yes. Open your account settings and select the data export option, or send a request through live chat or email. After verifying your identity, we compile your records and deliver them in a standard file format within a reasonable timeframe.

Submit a deletion request via account settings or contact support directly. We verify your identity, then remove personal information and anonymize financial records where local law permits. Some data may be retained if regulations require it.

No. We do not sell or share your personal information with third-party advertisers. Data is shared only with payment processors needed to complete bKash, Nagad or Rocket transactions, and with authorities when legally compelled.

We use functional cookies to maintain your session and analytics cookies to monitor page performance. You can disable non-essential cookies through your browser or our cookie banner. Disabling functional cookies may require you to log in more frequently.

Payment details are encrypted in transit between your device and our servers. We do not store your full mobile wallet PIN. Only transaction references and wallet identifiers are retained, and those sit in access-restricted storage systems.

Yes. When we update this policy, we send a notification to your registered email address and display an in-account message. We recommend reviewing the updated text so you understand any changes to data collection or retention practices.

Our services and data handling depend on your local law and eligible regions. If regulations in your jurisdiction impose additional requirements, we adjust our practices accordingly. Availability is not uniform across all locations.

How We Handle Your Privacy at megadice

Open a Request About Your Data

Check How We Protect What We Collect

Encryption in Transit

Cookie Management

Account Verification

Data Retention Schedule

Third-Party Sharing

Right to Erasure

Explore Common Questions About Your Data

01 What personal data does megadice collect when I open an account?

02 Why do you need my phone number and email?

03 How long do you keep my transaction records?

04 Can I request a copy of all data you hold about me?

05 How do I delete my account and all associated data?

06 Do you share my data with advertisers or marketing companies?

07 What cookies does the site use and can I disable them?

08 How is my payment information protected during a bKash or Nagad deposit?

09 Will I be notified if this privacy policy changes?

10 Does this policy apply differently depending on where I access the site?

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